Right of Withdrawal & Refunds
MiaoSense Pro is a one-time unlock purchase (€3.99) processed exclusively through Google Play. Google is the contracting party and payment processor for this purchase; the unlock is delivered to you as digital content immediately upon receipt of payment.
During the Google Play checkout, you expressly agreed that delivery would begin immediately and acknowledged that your statutory right of withdrawal is thereby waived (§ 356(5) BGB, implementing Art. 16(m) of EU Consumer Rights Directive 2011/83/EU). Your right of withdrawal has therefore generally lapsed upon commencement of delivery.
As your right of withdrawal has already lapsed upon commencement of delivery as described above, no case for an electronic withdrawal function under German § 356a BGB / EU Directive 2023/2673 applies.
You can still request a refund directly through Google Play: open Google Play → Account → Order history and select the relevant order. Self-service refunds are generally available within 48 hours of purchase; after that, Google Play Support reviews requests on a case-by-case basis.
For questions about your purchase, the unlock, or product defects, please contact us at: support@miaosense.app
Provider: Robert Sommer, Isoldenstr. 26, 80804 Munich, Germany. Full legal notice: miaosense.app/impressum